A LITTLE FEEDBACK. A BETTER BUSINESS.

Find the words. Start the conversation.

A simple NPS question, with follow-up prompts for the people behind every score.

How likely are you to recommend [your company] to a friend or colleague?

Edit the question above, then create a survey to save and publish it.

0–6 · DetractorsWhat could we do better?

7–8 · PassivesWhat would make your experience even better?

9–10 · PromotersWhat do you love most about your experience?

Keep it thoughtful.

Ask one question, make comments optional, and thank your customers. Avoid collecting unnecessary personal information.